DMAIC Tollgate Questions
Improve Phase
Did you explore alternative solutions?
What were they?
How did you decide on the best solutions?
Did you get buy-in from your project Sponsor?
Did you pilot or test the solutions and evaluate the results to confirm improvement in your primary project measures (CTCs) without degradation to your secondary measures?
If the results of the pilot were not acceptable, what actions did you take?
How did you measure the improvement?
(graphical?, statistical?)
Did you focus on making value flow at the pull of the customer?
Did you investigate and achieve any setup reductions (if applicable)?
Did you determine any changes needed to the physical layout or flow?
Did you revise your process flow, update the SOPs, and mistake-proof the new process?
Have you updated your project/knowledge notebook and any enterprise project tracking database?