DMAIC Tollgate Questions
Control Phase
Did you involve and train the team, process owner, and other key stakeholders in their new SOPs / standard work?
Did you complete and achieve sustainability in 5S activities?
Do you have a plan in place to hold the gains and ensure long-term accountability?
Did you implement any visual controls?
Did you implement any methods to manage the work flow?
Did you prepare a project storyboard, documenting your team’s work?
Did you communicate lessons learned, best practices, future project ideas, and so on?
Did you work with your Finance organization to quantify the project benefits?
Did you review the project work and recommendations with your Sponsor?
Did you ensure that the customer was pleased with the improvements?
Have you updated your project/knowledge notebook and any enterprise project tracking database?