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Air Academy Associates
Air Academy Associates

DMAIC Tollgate Questions

Analyze Phase

  1. Have you reviewed the process flow (PF) to identify non-value added steps, bottlenecks, missing steps, sequencing problems, and other sources of waste and / or variation?

  2. Did you create a physical process map and / or time value map if applicable?

  3. Do you know the ratio of value added to non-value added time, wait time, etc.?

  4. Did you calculate cycle time?

  5. Did you brainstorm all the potential causes of the problems, focusing on quantity of variables rather than on a particular area or jumping to solutions too early?

  6. Did you partition the variables using C, N, X?

    Did you look for opportunities to turn “Ns” into “Cs”?

  7. Did you screen the list of potential variables to focus on the critical few?

  8. Did you use data rather than emotion, and can you explain how you chose the critical few causes / variables to focus on?

    What are the critical few?

    What are the root causes of the problems?

  9. Do you understand the key areas to be improved from your analysis?

  10. Have you updated your project/knowledge notebook and any enterprise project tracking database?